FAQ'sWhat is Total Gym PRO?
Total Gym PRO is a web and mobile app that has been designed for fitness professionals to lead Total Gym workouts anytime and anywhere. When you access the Total Gym PRO app you’ll get unlimited access to Total Gym releases, targeted workouts and ongoing updated content as well as a connection to a community of Total Gym trainers.Save more and earn more
Cheaper than DVD’s and loaded with choreographed routines and music so you spend less time designing classes or workouts and more time teaching.Save more and earn more
Cheaper than DVD’s and loaded with choreographed routines and music so you spend less time designing classes or workouts and more time teaching.
On demand access means you can play your content without Internet access once your content is synced to your deviceJoin an exclusive community
Connect with your community of Total Gym Trainers and see which classes and workouts they are teaching and what they like.How much is a subscription to Total Gym PRO?
For only $9.99 per month you get access to ongoing releases, workouts and music to keep your training fresh and fun.What are my payment options for Total Gym PRO?
Purchases must be made with a valid credit card.How can I become a Total Gym Trainer?
You can earn CECs and learn the basics to get you started on Total Gym by taking the online ACE Total Gym Introductory Course
Are there refunds? Can I pause my membership? Can I transfer or share my membership?
There are no refunds on monthly subscriptions. If needed you can pause your subscription for up to a total of 3 months within a 12-month period. Each subscription is for individual use and is non-transferable.Can I get a free trial to Total Gym PRO?
Yes! To begin your 14-day FREE trial, create an account at pro.totalgym.com
and download the mobile app to your smartphone.How can I learn how to use Total Gym PRO?
It’s easy! The first time you access Total Gym PRO you’ll experience a series of tips and instructions in how to get the most out of it. How often is new content uploaded?
New targeted workouts and music playlists are uploaded monthly. New releases and music playlists are uploaded quarterly. How do I change my email or update my profile?
To update your profile, access the web app at pro.totalgym.com
and click on your name in the upper right corner and choose “Your Profile” from the drop down menu. Then, click on “Edit Profile” to change your profile settings. Remember to click “Save” when you are finished.When will I be billed?
You’ll be billed on a monthly basis around the same day of the month from your original subscription.
How can I update my credit card information?
If your credit card information changes, we'll notify you by email along with instructions on how to update your information.
My payment failed. What do I do?
After the first failed renewal, subsequent renewal attempts will be automatically retried approximately every 24 hours, until 14 failed attempts has been reached.
Follow the link in the email you received to update your billing information.
On which types of devices can I install Total Gym PRO?
Total Gym PRO can be installed on Apple iPhones with iOS 6 or later, or an Apple iPod Touch with iOS 6 or later. We’ll be releasing an Android version in the near future. We currently do not support Blackberry and Windows mobile devices or tablets.
Check back soon to find out when Total Gym PRO will be available on Android devices.
Can I download the music in Total Gym PRO to my computer, a CD or iTunes?
Your Total Gym PRO music cannot be downloaded to your computer or burned to a CD. To maintain legal compliance with music licensing rights and to keep our fees low, all music is streaming only.
Can I install Total Gym PRO on more than one device?
Yes, you can install Total Gym PRO on multiple devices. However, your account will only allow you to play music from one registered device at a time.
My trial has expired. How do I subscribe to Total Gym PRO?
and you’ll be prompted to enter your credit card payment details.
Who can subscribe to Total Gym PRO?
Although Total Gym PRO has been designed for Total Gym trainers and fitness professionals, the app is available for anyone who wants to perform a Total Gym workout anytime and anywhere.
What languages are available for Total Gym PRO?
Total Gym PRO is currently offered in English. We’ll continue to evaluate translation into other languages. Send us an email if your preferred language isn't available to let us know what you’d like at firstname.lastname@example.org.
What are the system requirements for using Total Gym PRO?
The Total Gym PRO web application will work with Mozilla Firefox, Apple Safari, Google Chrome, and Microsoft Internet Explorer 10 or later.
Where can I get the Total Gym PRO mobile app?
Total Gym PRO is available via the Apple App Store. CLICK HERE to go to the app store.
Want to know more?CLICK HERE
to contact us about Total Gym PRO.