Contact Us

Customer Service

Please look carefully at the options below so that we may best assist you.

Home Fitness Infomercial Equipment

If you purchased your Total Gym unit from the infomercial division, please call 1-800-971-2071. For reference, infomercial model names are listed below:

  • Total Gym XLS
  • Total Gym FIT
  • Total Gym Supreme

Commercial Fitness and Physical Therapy Equipment

If you purchased your Total Gym unit from Total Gym Commercial, LLC, please call 1-800-541-4900 for assistance. For reference, professional grade model names are listed below:

  • Total Gym PowerTower
  • Total Gym GTS
  • Total Gym Core Trainer
  • Total Gym Jump Trainer
  • Total Gym Pull-Up Trainer
  • Total Gym Press Trainer
  • Total Gym Row Trainer
  • Total Gym Leg Trainer
  • Total Gym ELEVATE Circuit

International Distribution

  • Global Headquarters:
    Total Gym
    5225 Avenida Encinas, Suite C
    Carlsbad, CA 92008
  • Telephone:
    U.S.A. & Canada: (800) 541-4900
    All Locations: (858) 586-6080
    Fax: (858) 566-8898